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• Orders that are ready to ship take up to 48-72 hours to process.
• Orders are delivered as per the delivery date given on the item page.
• You will receive a shipment confirmation SMS with a tracking number as soon as the item is shipped.
• Our logistics team will send updates on your order with tracking information and an estimated delivery date via SMS.
• Our Quality Control Team will fully evaluate the parcel before it leaves the warehouse of any damage.
• Under unfortunate circumstances where you receive a damaged item, allow us to rectify the mistake and Contact Us immediately.
• Once your order is dispatched, delivery of the item takes 5-7 working days.
• Unfortunately, we will not be able to add items to an existing order. However, we welcome you to place a new order for any additional pieces.
• Once an order is placed it cannot be cancelled or exchanged.
• *Shipping & Delivery policy is subject to change without notice.

This Privacy Policy aims to give you information on how we collect and process your personal data. www.armadio.com, referred to as ‘we’, ‘us’ or ‘our’ throughout this Privacy Policy.

We respect the privacy rights of our online visitors and recognise the importance of protecting the information collected about them. This Privacy Policy sets out the reasons for which we collect that information, and how we can use and share that information.

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, you can Contact Us at contactus.armadio@gmail.com

Third Party Links

Our Website can contain links to and from the websites of our partner boutiques, retailers and brands (collectively our “Partners”), advertisers, and affiliates, amongst others. If you follow a link to any of these websites, please note that this Privacy Policy does not apply to those websites. We are not responsible or liable for the privacy policies or practices of those websites, so please check their policies before you submit any personal data to those websites.

The Information we collect & how we use it

By navigating to our website or mobile view, by transacting and by registering an account, you are agreeing to the terms of this Privacy Policy.

We use the personal information we collect to: provide and improve our services, provide you with a personalised experience on our sites, contact you about your account, provide you customer service, provide you with personalised advertising and marketing, and detect, prevent, mitigate and investigate fraudulent or illegal activities.

We process personal data for purchases, payments, customer support and fulfilment to enable us to perform our contract with you; where your contact details and transactional information are processed.

How you can access and change your personal information if required

If for any reason you are concerned that the personal information held by us is not correct, please visit the website and, after logging into the site using the “Sign In” menu on the Home Page, your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID.

Updates to this policy

Any changes we may make to this Privacy Policy in the future will be posted on this page and where appropriate. Please check back regularly to stay informed of updates or changes to this Privacy Policy.

Cookies & server logs

Data Tracking Cookies: To facilitate and customize your experience with the Website, we store cookies on your computer. A cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains information about that User. We use cookies to save your time while using the Website, remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use Third Party Advertising Companies to display advertisements on our Website. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by our Website only and does not cover the use of cookies by any Advertiser. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.

Server Logs: In an effort to make our Website as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. Once again, these statistics do not identify you personally, but provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user. This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user’s computer), the type of browser (Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), the Website the user last visited before linking to our Website, how long the user accessed our Website in any given session, and the date and time of access. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used. We may share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help grow our business.

• *Privacy Policy is subject to change without notice.